EZVIZ retailers only sell new or manufacturer-certified refurbished EZVIZ products. You can also click here to start a live-chat. If you need further assistance on any other issue, you can reach the Ezviz tech team 1-85 Mondays - Fridays 4am – 8pm Pacific Standard Time, or reply this email. We recommend that you visit our online store to purchase a replacement. To maintain the privacy and data security of our customers, EZVIZ does not have the ability to unlink any previously linked devices.
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